For Brokers & 3PLs

ISO is the first Service Index, helping you measure your performance strengths relative to industry benchmarks, and optimize your carrier network based on service-level data.

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The true cost of unreliable carriers has always been a black box. Enter ISO, the performance measurement hub built to deliver a deeper understanding of how your carriers perform on customer KPIs, and how your network compares to the industry.

Separate from the pack

Win more business and justify pricing
Use performance benchmarks to sell into your strengths with shippers. Finally, your sales team will have neutral industry data to help differentiate from the competition.
Demonstrate your commitment to service
Manage your partnerships with a service-first approach to transportation performance measurement and network optimization.
Source and select reliable carriers
Give your teams accurate, unbiased performance data and access to the top performing carriers on every lane across the ISO network.

Measure Your Performance Strengths

Industry benchmarking

Understand your organization’s strengths and weaknesses along with underlying carrier performance relative to the industry.

Performance API

Integrate ISO’s performance and benchmark data into your systems and processes to make data-driven decisions across your operation.

Proactive networked scorecards

Get automated scorecards for your shippers, carriers, facilities, lanes and employees. Your carrier network shares the same view of performance as your team.

Power Lane

Supercharge your procurement efforts with access to a database of in and out-of-network carriers that perform best on your lanes.


Shift to Strategic Carrier Selection

Centralize performance measurement

Provide account management and carrier teams with a singular understanding of how carriers perform on each of your customers’ SLAs, so you can match carriers with loads with more confidence.

Measure the cost of unreliable carriers

Track the costs of bad bounces, rebooking rates, rescheduling overhead and invoicing issues that erode margins and customer satisfaction.

Select carriers based on their reliability scores

Get access to ISO Scores for all carriers in the ISO network, so that you can source and select carriers on every lane based on historical performance.

“Leveraging ISO for data collaboration saves us time by automating the process so we can track performance with transparency, identify necessary adjustments, and make changes in real-time to drive improvements, all of which helps us better serve our clients.”
Mark Krusic
Operations Team Lead at Echo Global Logistics
Want a demo?
Get in touch with our sales team to see ISO in action.