Maximizing Margins: Understanding Cost to Serve in Freight Brokerage

“If you are able to identify the costs of activities such as order processing, picking and packing orders, delivery, and invoicing the customer, you’ll be shocked to see the variation in cost to serve across your customer base.”

Utilizing ISO Scorecards for Optimal Carrier Selection and Management

Amazon Prime’s rise has had a domino effect throughout the industry, forcing retailers across markets and verticals to fall back on vendor compliance programs in order to keep their shelves stocked. This in turn has increased the pressure on shippers to achieve almost perfect performance levels. As consumer demand fluctuates in general, their expectations for […]

How To Eliminate Risk From Carrier Onboarding and Selection

Freight brokers have never been more equipped to help reduce the risk of bringing new carriers into the fold. The key to removing risk from your carrier pool is to put the data, technology and processes in place to help your operators make smart decisions quickly and profitably.

Why Performance Data Is the Secret to Standing Out in a Bad Freight Market

In a saturated freight market, brokers must adopt data-driven strategies to stand out, leveraging technology to measure service performance and gain a competitive edge.

Highlights from the 4th Annual State of Supply Chain Sustainability Report

MIT’s The State of Supply Chain Sustainability 2023 report sheds new light on the complexities and challenges that modern supply chains face when it comes to achieving sustainability goals. ISO partnered with the MIT Center for Transportation & Logistics (MIT CTL) to sponsor and contribute to this study.  Based on a survey of more than […]

Leaving The Dreaded Paper Rate Behind: How Data Reveals Total Cost of Procurement

Explore how technology is revolutionizing the freight industry, moving from traditional paper rates to dynamic, cost-effective solutions.

The Standardized Performance KPIs all Freight Brokers Should Measure (and how we get there)

It’s long past time to standardize freight industry performance metrics.  As the freight market settles into a recession, shippers, brokers and carriers have a moment to catch their collective breath and address the underlying performance and collaboration issues in the supply chain that nearly halted the global economy over the past three years. That’s why […]

America’s Biggest Industries Have Performance Standards; It’s Time for Freight to Catch Up

The freight industry is in need of a performance measurement revolution, as we’ve covered already. Many other industries have taken similar steps with great results, including some of the most prominent in America. Performance standards adopted in finance, professional sports, and our very own transportation sector, for example, have led countless businesses to more streamlined […]

Why Brokers Need Freight Industry Performance Standards Now

To succeed, freight brokers need to find new ways to showcase their value. Industry performance standards are crucial for differentiation, and now is the time to establish them.

Maximizing Efficiency through Supply Chain Analytics

Analytics and data visualization tools are only as good as the data powering them. Learn how supply chain leaders can make better use of the data they have.

The Future of Procurement Relies on Actionable Cost-to-Serve Data

Learn how actionable cost-to-serve data can improve your procurement strategy, whether it’s running an RFP or sourcing new carriers.

Carrier Scorecarding: Benefits, Challenges, & Solutions

Carrier scorecarding is vital for both shippers and carriers to build lasting relationships. Here’s how supply chain leaders currently use scorecards and where the solutions fall short.