Retailer Fine Mitigation

One centralized platform for your team to track, forecast and actively recoup OTIF penalties.

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Reduce exposure to major retailer penalties by as much as:

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Stop paying for your partners’ mistakes. Isometric Technologies helps you capture proof of service failures so you can refute fines and understand where you’re being unjustly charged.

Reduce Unjust Charges

Proactively Forecast Penalty Exposure 

Avoid customer penalties by mapping all customer SLAs and associated penalty amounts within the ISO platform to proactively surface penalty exposure months before invoices arrive.

Attribute Service Failures to the Responsible Party

ISO identifies where you’re being unjustly penalized for customer-driven mistakes.

Capture Documents For Exceptions

The Document Capture feature gives you the ability to require carriers to submit documents with certain exception types – providing tangible proof to dispute unjust deductions. You can then download the timeline and supporting documents in one PDF.

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Bulk Search for Shipment or Order IDs

Connecting the orders you’re getting invoiced on to shipments in your TMS used to take hours. In ISO, you can search in bulk and resolve unjust fines in seconds.

Manually create exceptions for your carriers to scrub

Need carrier input to find the root cause? Trigger the ISO exception workflow on any shipment even after you’ve discovered you’re getting fined.

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Responding to OTIF just became easy

 

“I find ISO’s user interface really easy to use; all the information is in one place, and we have the opportunity to challenge exceptions that come through that we don’t agree with. I pretty much love everything about ISO!”
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Nicole Beer
Customer Operations Manager, Molo Solutions
$92,000

How much can it save you?

One enterprise customer was able to collect proof of over $92,000 in refutable fines in just 2 months.

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